Privacy Policy
Last updated: March 2026
Introduction
Dokeo S.à r.l. ("Dokeo," "we," "us," or "our"), registered in Luxembourg, is committed to protecting your privacy. This Privacy Policy explains how we handle information when you visit our website at www.dokeo.ai.
Data controller
Dokeo S.à r.l.
9 Rue du Laboratoire
1911 Luxembourg
Luxembourg
Email: hello@dokeo.ai
Information we collect
We collect only information that you voluntarily provide to us through our contact and demo request forms:
- Name, email address, company, and role (when you submit the demo request form)
- Email address and message content (when you submit the contact form)
- Cookie consent preference (stored locally in your browser)
What we do not collect
- We do not use analytics or tracking tools
- We do not collect IP addresses or device information
- We do not use advertising cookies or third-party trackers
- We do not build user profiles or track browsing behavior
How we use your information
Information submitted through our forms is used solely to respond to your inquiry, schedule a demo, or follow up on your request. We process this data based on your consent (Article 6(1)(a) GDPR) and our legitimate interest in responding to business inquiries (Article 6(1)(f) GDPR).
Third-party services
Form submissions are forwarded to our email through a third-party form processing service. We do not use any other third-party data processors for website visitor data.
Data retention
Form submission data is retained only as long as necessary to respond to your inquiry. We do not maintain a marketing database from website submissions unless you explicitly opt in to further communication.
Your rights
Under the GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw your consent at any time
- Lodge a complaint with the Commission Nationale pour la Protection des Données (CNPD) in Luxembourg
To exercise any of these rights, contact us at hello@dokeo.ai.
Changes to this policy
We may update this Privacy Policy as our services evolve. Changes will be posted on this page with an updated revision date.